Customer Service Representative

Description If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. If you're looking for work in Fort Lauderdale, Florida and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!Your responsibilities

Contribute accurate, friendly customer service in a timely fashion

Be a part of business development by by actively cross-selling and referring customers

Receive and send written business correspondence

Receive and place telephone calls Requirements - Expertise in Answering Inbound Calls

Strong familiarity with Answering Inbound Calls

Solid understanding of customer service

Data entry experience preferred

Experience with Clerical Duties

Excellent written, verbal and social communication skills highly desired

Demonstrated ability to interact effectively with internal and external partners and clients/customers

Strong proficiency in Excel and other Microsoft Program skills required

2+ years' experience with performing in a goal-driven & customer-focused environment preferred

Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Strong customer service and office administrative skills

Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Proven experience going the extra mile to solve complex customer inquiries via extensive research

Strong computer skills including customer database systems

Enthusiastic attitude and an engaging businesslike approach

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .