Help Desk Technician

I.T Help Desk Technician

We are seeking a Help Desk Technician to join our team as a long-term contractor

Responsibilities:

Provide technical assistance with computer hardware and software

Support installation/configuration, operation & and maintenance of systems

Collaborate with security administrator on implementation and monitoring of systems and network

Track and resolve issues for clients via phone, in person, or electronically

Perform ongoing performance tuning, upgrades, and resource optimization as required

Create, change, and delete user accounts

Etc.

Qualifications:

Previous experience in IT hardware, software, network troubleshooting, operating systems functionality, etc.

Strong customer service and communication skills

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanor

Must have at least 3 years of experience

Mon-Fri 8:30 am – 5:00 pm

Please submit resumes!