Account Representative
ACCOUNT REPRESENTATIVE FULL-TIMEDo you have a passion for assisting clients and providing guidance to solve problems? Are you continuing your career in benefits administration and account servicing? Do you like working with data and helping employers manage benefits for their employees? If you answered "yes" to these questions, we want to hear from you! Please submit your resume today.Benefit Allocation Systems, LLC ("BAS") is actively searching for an Account Representative to join our Account Management Team.Why join our team at BAS? We offer a comprehensive benefits package, including fully-paid health insurance, flexible spending accounts, a 401(k) plan with a fully-vested matching contribution, generous PTO, time off for all federal holidays, and employer-provided life and disability coverage. Additionally, we provide state-of-the-art technologies for your laptop, phone, and other mission-critical equipment to ensure seamless operations and eliminate common frustrations associated with inadequate employer support. And of course, you'll have the opportunity to collaborate with an awesome team of coworkers.This position is hybrid and requires some in-office work at our King of Prussia office, as needed. Our standard work hours are Monday to Friday, 8:30 am to 5:00 pm.About BAS: BAS is a leading provider of Software as a Service employee benefit administrative solutions for employers. Our flagship product, MyEnroll360, offers clients a secure online system for enrolling and managing employee benefit plans. MyEnroll360 facilitates seamless communication between clients and BAS to ensure efficient administration of employer-provided insurance benefits.Main Duties and Responsibilities:Your key responsibilities will include:
Overseeing day to day operations of client accounts related to online enrollment, administration and billing of group health benefit plans through the entire employee benefits life cycle
Conducting client training
Responding to client inquiries via email and phone; maintain client relationships through engagement, servicing, and support
Coordinating new account implementations, renewals, and expansion of services
Working with client services to address participant matters
Reviewing data analytics and performing reconciliations of client data
Characteristics: To thrive in this role, you should possess the following characteristics:
Patience and a friendly demeanor
Attention to detail
Flexibility to quickly adapt to changing priorities
Ability to remain calm under pressure
Strong multitasking abilities
Quick learner
Active listener
Independent worker
Skills and Qualifications: To qualify for this position, you should possess the following skills and qualifications:
Excellent customer service skills
Strong analytical and problem-solving skills
Excellent written and verbal communication
Proficient knowledge of Microsoft Office applications (Word, Excel, Outlook, Teams)
Efficient time management
Strong organizational skills
Ability to work efficiently while maintaining quality results
Requirements:
Four-year college degree
Some benefits experience preferred
Sit/stand in front of a computer for extended periods of time
Private/secure remote work capability
Maintain confidentiality and privacy as required by regulations and company policies
Punctual & professional behavior
Benefit Allocation Systems, LLC is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. Discrimination based on disability will not be tolerated. For questions, please contac the BAS Affirmative Action Officer at 800-945-5513.