Operations Specialist Needed

Summary:

The Operations Specialist handles client communications, intake processes, and volunteer coordination for Meals on Wheels programs. They manage delivery routes, maintain databases, coordinate client meals, and assist with events. They also ensure confidentiality, handle service tasks as assigned, and take on additional projects as needed.

Job Duties:

- Handles client inquiries courteously and promptly.

- Provides program information to clients and their families.

- Processes new client intakes efficiently.

- Communicates client needs to Service Center representatives.

- Develops and maintains volunteer delivery routes.

- Manages daily volunteer route books and delivery reports.

- Maintains and updates delivery route maps.

- Manages client meal service database and generates reports as needed.

- Coordinates client meals and schedule adjustments.

- Assists with volunteer activities and events.

- Coordinates the Animeals program with partner organizations.

- Transports meal delivery equipment as required.

- Delivers services to clients per Director's assignments.

- Ensures confidentiality of participant information.

- Performs all assigned duties and additional projects as needed.