Service Writer/Technician

We have an exciting opportunity that involves learning a new trade as a Service Writer and in field Hot Tub Technician! We are a thriving hot tub dealership that has been in business for over 40 yrs. Duties include solid phone skills with spa owners to troubleshoot problems verbally and schedule service for technicians. Hands on troubleshooting and part replacements while on site will be required as needed. $19 - $22 per hr. depending upon experience. Must be able to lift 50 lbs. And pass drug screen. Field work requires time spent on knees and ability to work in tight spaces. Provide valid driver license and ss# at the time of application.

Duties:

- Answer phone calls

- Troubleshoot problems with hot tub owners and schedule service

- Able to perform technical work including troubleshooting and replacing parts in field

- Able to lift 50 lbs.

- Provide excellent customer service in store and over the phone

- Maintain professionalism at all times

Experience:

- No experience required, but having technical background/experience is a plus

- Able to respond to customer emails and answer phone calls in a professional manner

- Strong leadership and interpersonal skills

- Strong communication skills

- Team player attitude and willing to work with others

If you are a dynamic individual with a technical background and have a passion for learning a new skill and able to provide exceptional service, we invite you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Monday to Friday Day Shift

License/Certification: None

Driver's License Required

Ability to Communicate Required

Roseville, CA 95678

Must live close to the business

Work Location: Will be required to work at the business and in field