Inside Sales / Backup Delivery Services Manager (7288)
Inside Sales / Backup Delivery Services Manager (7288)
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
If you are a licensed CDL Driver who is looking for a rewarding, local opportunity with an established company, we want to hear from you! In this role, you will ensure the safety of each delivery from the moment you leave the facility until you have completed each delivery.
As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. You will serve as a backup Delivery Services manager that will create and/or receive customer product orders, schedules orders for delivery, assigns orders to specific delivery trucks, and routes all deliveries. The right candidate will have great work ethic, superior customer service skills, and the desire to advance within the company.
Specific duties may include:
Answering telephones and entering sales orders
Coordinating customer pickups with the warehouse
Accepting payment and applying it to the appropriate customer account
Scheduling and routing product deliveries
Making sure trucks are not overloaded and that all loads fall within standard weight limits for each vehicle
Assessing job site delivery requirements and assigning appropriate delivery vehicles
Resolving all vehicle safety issues by routing vehicles to the appropriate service facilities for needed repairs
Keeping customers informed of delivery status
Ensuring that all OSHA and federal road procedures are followed
Participating in the hiring of drivers and material handlers, as well as their performance management
Coordinating fleet maintenance and ensuring all repairs are completed properly
Scheduling new equipment training for drivers and ensuring they are fully certified to operate the equipment
Ensuring that all drivers’ CDL licenses are current and informing drivers when their licenses or medical cards need to be updated
Specific qualifications include:
Previous dispatch experience is a plus (willing to train!)
Excellent communication and interpersonal skills
Proficient in Microsoft Office and able to learn technology quickly
Ability to prioritize responsibilities and manage multiple service needs simultaneously
Superior customer service skills, willingness to learn, and great team player
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.