Business Analyst (Digital) with Salesforce

Dizer Corp - Business Analyst (Digital) with Salesforce

Title : Business Analyst (Digital) with SalesforceLocation : Chandler, AZ, USADuration : 12 months ContractDescription :

• Critical Skills:· 7+ years of experience as Business Analysis skilled in digital customer experience· Must have significant experience in SCRUM/Agile· Contact Center experience is a plus· Digital Banking experience is a must · Precise communications is requiredDesired Qualifications:· Manage large Digital Platform efforts with focus on driving complex projects requiring participation of cross-functional groups/Agile Teams· Experience leading/gathering business requirements with both technical and business partners· Experience with Agile Framework and Agile Ceremonies· Experience with Agile Tools like Jira, Agile Central, Rally, Version One· Experience with Requirements Management Tools like ReqPro, Jama· Knowledge and understanding of Online Authentication, Core Banking, Contact Center· Ability to Develop partnerships and collaborate with business and functional areas· Ability to negotiate, influence and collaborate to build successful relationships· Excellent verbal, written and interpersonal communication skills