Product Support Engineer

Randstad Corporate Services - Product Support Engineer

job summary:Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, or you know someone who is - we want to hear from you! Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles. We're looking for someone that has a blend of a business and technical background that truly understands the operational aspects i.e. Product support role for Authentication and Identity Management suite of products. This is not a Project Manager nor Technology development role. The top 3 skills are:1) They must be senior, independent and able to translate problem of issues and communicate clearly.2) Exposure to Authentication, Identity Management domain ; Familiarity with Tools such as AppDynamics, Splunk (or similar analytics )- they don't need the coding/programming, but just general understanding.3) Focused, quick thinking. location: San Leandro, Californiajob type: Contractsalary: $54.58 - 59.58 per hourwork hours: 8am to 5pmeducation: Bachelors responsibilities:Provides leadership for digital products, initiatives, or a functional area within the Digital environment. Leads the development and execution of highly complex digital business plans, programs and initiatives which have significant line of business, and may have impact across the Enterprise. These initiatives may focus on: content strategy/creation, customer experience, analytics/research or product management. Develops digital strategy for product/functionality/experience area, and may influence digital strategy for the business line. May coach a small team of more junior digital consultants or cross-functional teams in digital initiatives. Required Qualifications: 6+ years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting We're looking for someone that has a blend of a business and technical background that truly understands the operational aspects i.e. Product support role for Authentication and Identity Management suite of products. . This is not a Project Manager nor Technology development role. The top 3 skills are:1) They must be senior, independent and able to translate problem of issues and communicate clearly.2) Exposure to Authentication, Identity Management domain ; Familiarity with Tools such as AppDynamics, Splunk (or similar analytics )- they don't need the coding/programming, but just general understanding.3) Focused, quick thinking. qualifications:

• Experience level: Experienced
• Minimum 6 years of experience
• Education: Bachelors

skills:

• Product support
• AppDynamics
• Splunk

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.