Systems Engineer III - VOD Systems

Spectrum - Systems Engineer III - VOD Systems

JOB SCOPEThe Systems Engineer - VOD is responsible for engineering activities that maintain and enhance the company's advanced video and signal processing hardware, software and electrical systems. DUTIES AND RESPONSIBILITIES

• Technical engineer responsible for owning and driving end-end operational performance of VOD services for assigned regions
• As a technical engineer, set example for peer engineers and drive technical solutions outside of assigned regions
• Participate in on-call support
• Own, drive and lead troubleshooting efforts to mitigate and resolve customer impacting events - engage cross functionally as needed
• Technical lead for project deployments impacting assigned regions - manage Jira tasks, MOP development, scheduled maintenance requests, and technical lead for deployments
• Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.
• Works closely with Headend operations staff on system design and configuration.
• Performs complex configuration and support of video equipment requiring senior level technical expertise (e.g. VOD streamers, back offices, storage, CDN, CMS, edge QAM)
• Provide Systems Administration & Troubleshooting of Unix and Linux operating systems.
• Coordinate maintenance activities and ensure accurate deployment with least customer impact
• Works with Engineering to design, develop, build, test, and deploy systems including audio, video, and other multimedia solutions
• Analyze and evaluate new or improved technical solutions (HW/SW)
• Identify, resolve, and escalate operational and design issues as required
• Perform detailed data analysis and recommend solutions to drive system efficiencies
• Perform detailed problem diagnosis, track, and update problems within trouble ticketing system
• Develop methods of procedures, processes, and plans required to meet operational metrics

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
• Minimum of five (5) years of engineering work experience
• Minimum three (3) years of Systems Administration experience.
• Minimum three (3) years of experience working with advanced video technologies
• Minimum three (3) years of experience providing video operations support and provisioning

ADDITIONAL JOB QUALIFICATIONS

• Experience writing technical documents to support design & deployments, ie. MOP, Wire plans, etc.
• Hands on experience managing deployment life cycle
• Solid experience working with Unix and Linux operating systems.
• Advanced Knowledge of Motorola (DAC) and/or CISCO (DNCS) video delivery systems
• Experience with Amazon Web Services (AWS) or other cloud hosting providers such as OpenStack
• Advanced knowledge of VOD content management solutions / VOD back office solutions / CDN solutions / QAM solutions (MediaKind / Concurrent / Commscope / Synamedia / Other)
• Hand-on experience installing, configuring and monitoring relational databases (MySQL, MongoDB, Cassandra)
• Knowledge and experience with scripting; Shell, PERL, etc.
• Working experience providing 'on call' support on a rotating basis to resolve system/application issues after normal business hours

PREFERRED QUALIFICATIONS

• Cable / Telecommunication industry experience
• Industry and vendor specific certifications and training (SCTE DVEP, IPEP, Cisco CCENT)

ISY350-VIDEO 295490 295490BR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.The pay for this position has a minimum of $76,800.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.