Junior Help Desk Tech (Hedge Fund)
Junior Help Desk Tech (Hedge Fund)
We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work 
through any technical issue or request and be able to communicate clearly and appropriately with all 
other firm employees. This role will report directly to the IT lead and work with third-party 
vendors and service providers to deliver exceptional end-user support to all employees.  Responsibilities
Act as first line of support for all users regardless of issue, escalate internally as needed and with 
service providers whenever necessary
Hands-on exposure to all projects, including Azure expansion, M365 build-out, and phone 
system migration
Researching and deploying new IT technologies
Create and keep up-to-date inventory of all corporate devices (laptops, pcs, printers, phones, 
mifi’s, burner devices)
Review current computer imaging process, handle imaging and re-imaging of company machines
Basic printer maintenance/repair
Documenting and standardizing all IT processes 
Create and implement recycling and disposal program for retired company equipment, including 
pcs, laptops, servers, networking equipment, old hard drives, ups, phones etc.
Reviewing and addressing ongoing vulnerability scanning reports
Create hardware refresh schedule for company issued pc’s and laptops
Requirements
Bachelor’s degree in IT, IS, CS or equivalent. Quality candidates tracking towards one of these 
degrees that are in their last year of college will also be considered
Some previous work experience in an IT role (on-campus IT support, internship, prior 
employment, etc)
Must be a self-starter and able to work independently, proactively identify items/processes that 
need improvement, and multitask effectively
Strong critical thinking and problem solving skills take precedence over individual technical 
abilities or accomplishments 
Excellent interpersonal skills with positive attitude and ability to receive feedback
In office 5 days a week
Microsoft/security certifications 
M365 experience 
VMware/Cloud experience  Quant hedge fund Mid town NYC 100-120K plus 20%