02 Nov
IT Support Specialist
Vacancy expired!
Softworld, Inc. - IT Support Specialist
Job Number: 233394IT Support Specialist
- IT Support Specialist required for a 6 month contract to hire position open in Lexington, MA (with travel to Wilmington, MA site as well)
- Responsible for ensuring continuity of IT services for users by providing the technical expertise, assistance and project coordination necessary to deploy, configure and support computer hardware/software products including peripherals, desk/mobile phones and desktop/conference room based audio/video.
- Provide front line helpdesk support
- Deploy, upgrade and configure PCs/tablets/printers/desk phones/smartphones and other end user related computer/networking peripherals
- End user application installation, support, training centered around the Office suite, other productivity applications and various scientific software packages
- Work closely with other IT staff and outside vendors to ensure continuity and a high level of service
- Provide technical assistance and advice to users as needed
- Support audio/video systems used on desktop and in the conference rooms throughout the company offices
- Assist with the modification and development of documentation to support the IT function
- Stay abreast of the latest developments in IT
- Other responsibilities and projects as needed
- 4+ years of relevant work experience
- Hardware: desktops, laptops, printers, tablets, desk phones, smartphones, other computer peripherals, network switches
- Operating Systems: Windows 7/8, Windows Server 2008/2012, OSX
- Basic networking (switching, VLANs)
- Support of various instrument based and non-instrument based scientific/research software
- BA or AA Degree in Computer Science
- Strong interpersonal skills
- Excellent communication and listening skills
- Flexibility, well organized and excellent attention to detail
- Must enjoy working as part of a small team and approach work with a "can-do" attitude
Vacancy expired!