02 Nov
IT Engineer
Vacancy expired!
Randstad Corporate Services - IT Engineer
job summary:Randstad Technologies, a global and national leader in the IT Staffing and Services industry, has an immediate need for an IT Engineer to support a rapidly growing broadcast engineering team.We are seeking an enthusiastic self-starter who will have primary responsibility for deskside user support, assisting with design, maintenance and troubleshooting.This is a direct hire role paying up to $120k. Applicants must be authorized to work in the United States without sponsorship. location: Minneapolis, Minnesotajob type: Permanentsalary: $110,000 - 120,000 per yearwork hours: 8am to 4pmeducation: Bachelors responsibilities:
- Provide courteous and timely response to calls and requests for support of both onsite and remote stakeholders
- Utilize ServiceNow to log, update, and manage incidents and service requests and record changes to the supported environments
- Provide support for typical business applications such as Microsoft Office Products (O365), Citrix VPNs and remote desktops, Web browsers, and Antivirus
- Provide support for VMware based Windows environments
- Provide support for hosted 0365 environments
- Image, configure and deploy Windows and macOS end-user devices
- Perform Account Management functions utilizing Active Directory Manager within an 0365 hosted environment
- Install software and applications via automation providing day 1 and 2 support
- Adhere to existing and develop new processes and procedures set at the enterprise level
- Ability to multi-task between processing tickets, various project work, and working with equipment
- Assist with equipment moves within RSN office location(s)
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
- System Engineer
- SERVICE NOW
- Windows
- LAN
- Cisco
- Active directory
- CITRIX
- SCCM
Vacancy expired!