Senior P&C Systems Specialist

Senior P&C Systems Specialist

We are looking for a Senior P&C Systems Specialist – Payroll to join our People & Culture Shared Services team. This is a key functional and technical role, responsible for ensuring our P&C and payroll systems deliver business value, operational efficiency, compliance and a great user experience.You will partner closely with P&C, Payroll, Finance, IT, leaders and external vendors to translate business needs into practical system solutions. You will play a lead role in optimising functionality, improving data quality, supporting payroll outcomes, managing integrations and driving continuous improvement across our systems and processes.What you’ll be doingAct as the functional subject matter expert for our system Technology One across its HRIS and payroll functions, providing advice on system capability, configuration, process and design. Identify opportunities to improve system functionality, automation, data quality, payroll outcomes and user experience.Lead the evaluation, testing and implementation of system enhancements, upgrades and new functionality.Partner with Payroll to optimise processes, improve data integrity and support testing, validation, reconciliation and issue resolution.Troubleshoot complex system issues and work with IT and external vendors to ensure timely and effective resolution.Generate reports, dashboards and insights that support decision-making across SummersetManage system access, security profiles and permissions to support strong controlsDevelop user resources, documentation, training materials and FAQs to build capability and support system adoption.