TTS: Global Commercial Cards Product Development Manager

Commercial cards Global Product Development team oversees and drive the day-to-day delivery of an ambitious agenda to be Simple, Global and Digital. This agenda ensures our clients get a capable product that provides consistent experience in whichever country they engage Citi.

Commercial cards Global Product Development team oversees and drive the day-to-day delivery of an ambitious agenda to be Simple, Global and Digital. This agenda ensures our clients get a capable product that provides consistent experience in whichever country they engage Citi.The team is responsible for leading and managing product development initiatives across Citi’s Commercial Cards business globally. From concept definition through delivery, the Product Development Team is responsible to enhance / introduce product features, expand markets, identify cost efficiencies, craft client solutions and enhance Citi commercial cards product capabilities in order to drive business results, increase customer loyalty and enhance Citi’s competitive position. The Product Development Team works in partnership with Technology, Client Operations and regional product teams to develop and then execute against a comprehensive product road map.The team focuses on three primary work functions (Product Development Expertise, Governance and People/Stakeholder Management) to deliver the best for clients.Product Development Expertise:Responsible for executing against a global core processing strategy that delivers global product consistency and innovationWorks with global technology, operations and regional partners to expand our footprint through new country launches, and migration to our global platformsConsultant for queries on our platform capabilities.Review requirements provided by Product/Ops for completeness and detail. Review solutions provided by technology for compatibility with BAU, scalability and simplicityEngage partners (e.g. Visa/MasterCard) for BAU issues, Solutions and innovating customer experience for seamless usage of Commercial Cards productsGovernance:Implement governance framework with Technology / Operations partners to ensure timeline and quality in delivery of strategic country launch initiativesEnsure changes impacting multiple applications are managed end to endLead governance ensuring that risks such as fraud, information security, AML, Legal etc. are appropriately approved prior to roll out to the markets.Ensure transparency in the fitment and delivery process. Financial management must be pristine and transparent per allocation.Track progress, identify and resolve risks and issues; monitor and analyze project delivery including spill overs and fitment slippage to find and resolve root causes to continuously improve.People and Stakeholder Management:Ability to engage with ExCo members to appraise them on initiativesProficiency to co-ordinate in heavily matrixed environments within and across regionsSelf-motivated and ability to work as Independent contributorGrade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - USTime Type :Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE at https://www.citigroup.com/citi/accessibility.html .To view the "EEO is the Law" poster CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf . To view the EEO is the Law Supplement CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf .To view the EEO Policy Statement CLICK HERE at http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf .To view the Pay Transparency Posting CLICK HERE at https://www.dol.gov/ofccp/pdf/pay-transpunformattedESQA508c.pdf .Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.