Catalyst Switch Support Engineer

Kforce Technology Staffing - Catalyst Switch Support Engineer

RESPONSIBILITIES:Kforce is immediately seeking an experienced Catalyst Switch Support Engineer for their enterprise networking and cloud solutions client in Raleigh, North Carolina (NC). Role & Responsibilities: Provide level 3 technical support for our Catalyst Switching products Analyze, configure and troubleshoot layer-2/layer-3 enterprise switched networks Build moderate-to-complex lab setups to duplicate and solve customer problems Developing and delivering technical training's to global delivery partners and other TAC teams Work with software engineering to improve product quality by filing software defects and testing fixesREQUIREMENTS: Bachelors degree required or 4+ years related experience Experience troubleshooting network or application performance issues Ability to communicate effectively both verbally and in writing Ability to effectively use Windows/MacOSWorking knowledge of layer 2/layer 3 protocols and technologies, including: Spanning Tree DHCP Routing Protocols (OSPF, RIP, EIGRP, BGP) Multicast (PIM & IGMP) MPLS QoS VLAN and VTP Etherchannel VSS Stackwise Virtual WiresharkKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.