Support Engineer

Kforce Technology Staffing - Support Engineer

RESPONSIBILITIES:Kforce has a client that is seeking a Support Engineer in Irving, TX.Summary:Our client is a cutting-edge provider of world class software, solutions and services. Employing over 100,000 passionate people worldwide, they empower every person and every organization on the planet to achieve their dreams. Their best in class advancements in cloud, mobile, machine learning, and AI are changing the way people go about their lives. Doing business in 170 countries, our client is dedicated to fulfilling their mission of helping you and your organization achieve more around the world. To be an Azure Stack Support Engineer is an exciting & challenging role in the resolution with highly complex, technical, and escalated support incidents related to supporting Azure Stack customers via phone, web, email, chat and other support channels covering various development and deployments.Overview:The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations; Will be a technical resource for the team regarding case reviews, troubleshooting and effective customer interaction and will interface with various levels of management within customers, Partners, and our company.REQUIREMENTS: Possess deep technical expertise and can solve complex technical problems through sound, creative troubleshooting Demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer relationships Enjoy team work, and actively contribute to their peer group as well as our customer account teams Are available to work critical cases as needed on a 24x7 basis or through an on-call model Can work weekend coverage as needed Does not mind the occasional domestic and international travel Scripting skills in PowerShell A working knowledge of the fundamentals of cloud computing Good knowledge of Virtualization concepts and virtual system administration Good knowledge of Hyper-V configuration and administration Some experience with LDAP, Security, OS Internals concepts Some experience with networking concepts such as VIPs, Load Balancing, DNS, VPN Any experience with Microsoft Azure would be valuable Any experience with Open Source platforms and technologies would be useful Full Professional Proficiency of English language both verbal & writtenKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.