Technology Resiliency Program Manager

Navy Federal Credit Union - Technology Resiliency Program Manager

Job Description YOUR LIFE'S MISSION: POSSIBLE You have goals, dreams, hobbies and things you're passionate about.What's Important to You Is Important to UsWe're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen.Don't take our word for it.• FORTUNE 100 Best Companies to Work For®• Computerworld® Best Places to Work in IT• FORTUNE® Best Workplaces for Millennials• Forbes® America's Best Employers IND123 Basic Purpose Analyze enterprise-wide technology for potential risks and gaps and provide support to First Line of Defense on technology resilience strategies including oversight and effective challenge on recovery objectives. Ensure Navy Federal teams, products, and technology platforms are prepared to respond to technological business disruptions and remain resilient per the enterprise risk appetite.Working Conditions:May travel to and work at various Navy Federal locations as required.Responsibilities:• Serve as the senior resource/liaison to collaborate with other 2nd line of defense functions overseeing cyber and technology as well as 1st line of defense functions within Information Services, Digital, and Information Security leadership to develop technical requirements and ensure technical recovery strategies meet regulatory requirements and business objectives• Provide oversight on technology aspects of business functions and processes according to the three lines of defense model• Provide advisory support to first line of defense on technology resilience strategies• Perform targeted assessments of technology and challenge (Cyber, IT DR, IT Availability) plans, playbooks, and procedures developed by the first line of defense • Develop and implement continuous improvements resulting from lessons learned during resilience related tests, exercises, simulations and real events• Partner with Information Security during Cyber incidents; note findings and making recommendations • Analyze, monitor, and measure impact on, and risk to, essential technologies to identify acceptable recovery time periods and resource requirements• Collaborate with 2nd line of defense, Internal Audit (3rd line of defense), and first line of defense technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning and testing• Participate in 1st line of defense cyber and technology exercises; ensure recovery implications are integrated into design and execution • Assist in the development of metrics to monitor continuity of business and operational resilience readiness and prepare reporting to key stakeholders• Lead the planning and facilitation of Business Continuity testing, training, & exercising • Ensure new technology and technical solutions meet recovery requirements; Act as enterprise resiliency POC, attending Design Review Board, Architecture Review Board, and similar forums • Develop policies, 2nd line of defense procedures, and standards specific to technology resiliency• Stay abreast of current and developing industry practices, trends, and technology• Track to closure remediation items identified in exercises, collaborating with technology teams to design new processes and policies that close gapsQualifications and Education Requirements:• Bachelor's Degree in Information Technology, Business Administration, or related fields• Advanced knowledge in resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions• Experience in First or Second Line of Defense technology, disaster recovery, and/or IT/Business Risk Management related experience• Advanced knowledge and understanding of data center operations and telecommunications networks• Experience in performing technology assessments and acting in an advisory capacity for creation of technology plans, playbooks, and procedures• Experience in distinguishing business relevant risk associated with technology control deficiencies identified via recovery exercises or control assessments, and to identify corresponding remediation efforts required to reduce business impacts• Advanced research, analytical, and problem-solving skills, including exercising initiative and good judgment• Experience in researching, interpreting, and applying regulations• Ability to assimilate and simplify complicated issues and present findings/conclusions clearly and concisely at all levels of the organization, including senior leadership• Experience in DR, IT service continuity, cyber incident response/recovery, or business continuity (BC) program activities• Effective interpersonal, verbal and written communication skills• Advanced skill using PCs including word processing, spreadsheet, database, presentation and project management applications• Ability to work independently and in a team environment• Advanced skill building effective relationships through rapport, trust, diplomacy and tactDesired Qualifications and Education Requirements:• Certified Business Continuity Professional (CBCP), Certified Cyber Resilience Professional (CCRP), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC)• Experience in the Fusion Framework System or other automated business continuity planning tool• Experience in Everbridge Mass Notification or other automated emergency notification system• Knowledge of Navy Federal products, services, policies, and proceduresHours: Monday - Friday, 8:00AM - 4:30PM (hybrid on-campus / remote) Location: 820 Follin Lane, Vienna VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.The salary range for this position is: [$92,900] to [$160,400] Due to COVID-19 and social distancing, this position will be temporarily working from home with plans to return to campus at the desired location listed once Navy Federal is back to normal operations. The specific logistics for returning to campus will be determined at a future date by individual leadership.Equal Employment Opportunity Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/DisabilityCOVID-19 Vaccine InformationAs a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.DisclaimerNavy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.Bank Secrecy ActRemains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.