Enrollment Specialist/Receptionist
Vacancy expired!
Act as the ‘face’ of Sheridan College making sure all visitors feel welcome and supported. Greet students and visitors warmly and ascertain how to best support… $13.38 - $20.07 an hour
Position Details
POSITION REQUIREMENTS
Job Title
Enrollment Specialist/Receptionist
Department
Enrollment Services
Location
Sheridan
Posting Category
Staff
Desired Start Date
Hourly Rate (if applicable)
Hiring Range
13.38 - 16.73
Full Salary Range
13.38 - 20.07
Benefits Summary
- Employer paid retirement plan (17.37%
- Group Health, Dental and Life
- 20 days paid annual leave
- Four days per year paid personal leave
- 16 paid holidays per year
- Paid medical, emergency and
- Employee and family tuition waivers
- Free easy-access parking
- Collaborative work environment
- Onsite fitness center and walking track
- Verizon, Microsoft, Dell and HP
- Professional development
Months Worked Annually
Full-time 12 months
Typical Work Schedule
Generally, Mon.- Fri., 8am to 5pm.
Occasional evenings and weekends
Position Information
Posting Number
20150689P
Job Posting Date
03/17/2022
Initial Review Date
Open Until Filled
Yes
Job Summary
The Enrollment Specialist has an upbeat, positive and outgoing personality as s/he serves as the face of a growing and dynamic organization. The Specialist works as part of a collaborative, integrated team and shows initiative in supporting the needs of students, families, and community stakeholders. The Specialist is able to work independently in a fast-paced, ever-changing environment, and practices effective time management in accomplishing assigned duties.
Reports To
Director of Advising Services
Education/Qualifications
Minimum Qualifications including education, experience, required licensures, certifications, and registrations:
- Associates degree from an accredited institution required.
- Customer service experience preferred.
Desired Qualifications including education, experience, required licensures, certifications, and registrations:
- Bachelor’s degree from an accredited institution.
- Previous experience working with students in a college setting.
- Basic knowledge of college admission, advising, registration, and financial aid policies and procedures.
Knowledge, Skills & Abilities
- Excellent customer service
- Troubleshooting and problem solving
- Positive communication – oral, written, and interpersonal
- Excellent organization
- Work independently with frequent interruptions
- Get along well with others and work as an effective team member
Working Conditions/Physical Requirements
- Standard office environment
- Some evenings and weekends
- Some lifting required
About Northern Wyoming Community College District
Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.
Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there.
NWCCD also includes a small campus site in Buffalo, WY.
Experience
Special Instructions to Applicants
All NWCCD job postings are contingent on funding. Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu. Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.
Job Duties
These are the job duties for required of the position.
Percentage of time
30%
Responsibility/Duty
- Act as the ‘face’ of Sheridan College making sure all visitors feel welcome and supported.
- Greet students and visitors warmly and ascertain how to best support their needs.
- Maintaining positive student relationships by handling questions and concerns with speed, accuracy, and professionalism.
Percentage of time
30%
Responsibility/Duty
- Manage central phone system for all incoming phone calls.
- Provide accurate, valid, and complete information to students by utilizing the correct resources/tools required.
Percentage of time
20%
Responsibility/Duty
- Schedule appointments for Admissions, Advising, Testing, and Financial Aid when appropriate.
- Manage communication with Admissions, Advising, Testing, and Financial Aid regarding walk-in student needs.
Percentage of time
10%
Responsibility/Duty
- Other duties as assigned
Vacancy expired!