IT Business Analyst

Job DescriptionThe IT Business Analyst analyzes and documents business and functional requirements to facilitate development and support of multiple systems. This role participates in and supports system validation, facilitates UAT (User Acceptance Testing) and performs system risk assessments.The IT Business Analyst is a pivotal part of the applications management team and works closely with business owners, subject matter experts, senior management, and other members of the IT team to support the development and ongoing management of business systems.

• Analyzes, designs, configures, tests, and maintains applications
• Acts as a liaison between the business units and technology teams
• Participates in and leads requirement gathering sessions
• Gathers, documents, and manages requirements and business processes
• Assesses and facilitates change management for existing applications
• Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Designs new systems by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications
• Improves systems by studying current practices and recommending modifications
• Maintains system protocols by writing and updating procedures and training materials
• Conducts research and recommends solutions for business problems
• Creates and manages formal Project Risk Assessment documents
• Creates and manages documents throughout the SDLC process to include Business Requirements Documentation, Test Summary Report, and Implementation Report
• Ensures compliance with regulations to include FDA, ISO, HIPAA, PHI, and PII
• Defines project requirements by identifying project milestones, phases, and elements
• Monitors project progress by tracking activity, resolving problems, publishing reports, and recommending actions
• Assists and oversees testing efforts in which business end users are conducting the QA and UAT to ensure proper test setup and end results captured
• May create test plans and document test cases for select projects
• Executes and records test scripts and test results in designated software
• Formally documents test results in alignment with the STLC (Software Testing Lifecycle)
• Coordinates User Acceptance Testing with business users
• Maintains user confidence and protects operations by keeping information confidential
• Identifies and reports any potential quality issues per defined process
• Facilitates communication between project participants

• Bachelor's Degree in Business Administration, Computer Science, or equivalent experience
• 3+ years in a business analyst role in a regulated environment such as medical or financial
• Experience with formal documentation throughout the SDLC process
• Experience with testing systems preferred
• Remote work experience preferred

• Ability to retrieve and interpret documentation.
• Ability to communicate effectively, both verbal and written, with technical and non?technical members of the organization including upper management
• Ability to develop and maintain collaborative relationships
• Ability to independently follow through on issues, make informed decisions that comply with policies and procedures, complete tasks, and solve problems
• Ability to manage multiple priorities
• Ability to work with minimal supervision
• Ability to work effectively when business or public health concerns require temporary remote deployment
• Ability to work both independently and within a team
• Ability to quickly learn and adapt to new technologies, tools, and techniques
• Intermediate to advanced knowledge of Microsoft Office applications (Excel, Word, Visio)
• Exceptional problem?solving skills
• Ability to compose clear and concise business and technical documents