25 Feb
Service Delivery Coordinator
Vacancy expired!
Atrilogy's direct client is seeking a
Service Delivery Coordinator to join their team in Boulder, CO. This position is a 6-month Contract to Hire role and will be REMOTE during COVID. Desired Skills/Experience:- Bachelor's Degree or equivalent work experience
- Knowledge of basic telecommunication services
- 2+ years in the telecommunications industry (operations, outside plant, and/or fiber optic experience preferred)
- Familiarity with the project management process
- Skilled in the MS Office suite
- Ability to work meticulously on a project which has a lot of moving parts
- Desire to learn and take on new processes.
- Customer facing experience, managing vendors and following up.
- Responsible for regulatory documentation and telecom close-out packages
- Work directly with the OSP (Outside Plant) team, Project Managers, and end customers
- Manage the entire delivery process
- Interface directly with customers to communicate schedule, project statues, issues, and responses to questions (may include face to face meetings, e-mail correspondence, conference calls, etc.)
- Handle and resolve customer problems which are escalated for management attention
- IT staffing and placement such as Project Managers, Agile/Scrum Masters, Business Analysts, DBAs, Software Engineers, Mobile Developers (iOS, Android), DevOps, Automation, QA, Systems & Network Engineers, Cyber Security / Information Security Specialists, ERP, CRM, Business Intelligence, Data Warehousing, Big Data and Creative (UI/UX, Web Design)
- Operational staffing and placement of Accounting/Finance, Human Resources, and Marketing professionals, as well as Information Technology resources.
Vacancy expired!