Inside Sales Consultant

Job Description

Avery Dennison’s Fastener Solutions (NYSE: AVY) is a leader in intelligent, innovative and sustainable labeling, printing and fastening solutions that accelerates supply chain performance, increases productivity and elevates the consumer experience, while shaping industry standards. We elevate brands through food safety, automotive, and branding and promotional solutions that enhance consumer appeal. We accelerate performance through price and inventory management and loss prevention solutions that improve speed, accuracy and productivity while reducing waste. Avery Dennison PFS responsibly serves the global marketplace with operations throughout North America, EMEA, and Asia Pacific. For more information, visit www.averydennison.comand www.fastener.averydennison.comand follow the division on LinkedIn.

Avery Dennison is a global leader in pressure-sensitive adhesives and materials, labels, tags, retail systems and specialty chemicals. The Fastener Solutions Division of Avery Dennison is a worldwide manufacturer of plastic fastening systems used in the automotive, apparel, retail, industrial and packaging industries. Our three-shift injection molding and extrusion operation is located in Fitchburg, MA. The Fastener Solutions business unit is ISO/TS 16949 certified.

The Inside Sales Consultant is accountable for telephonic inbound/outbound sales, with the objective of generating revenue and/or profit margin normally in small to mid-size accounts, occasionally through travel. May support field sales representatives by providing sales support, follow-up, lead generation, scheduling of meetings, etc.

• Conduct assessments of customer needs within assigned region or area.
• Establish customer pricing within published guidelines.
• Participate in territory planning, customer planning and territory reviews. Develop and present SWOT analyses and make recommendations on products and growth opportunities.

• Effectively run assigned territory or product line.
• Maintain customer profiles and supply agreements.
• Handle customer pricing requests and participate in price and mix management.

• Build and lead territory and account strategies to deliver on price and mix objectives.
• May support the field sales efforts by providing support, follow-up, lead generation, scheduling of meetings, etc.
• Provide product recommendations, samples, technical support, pricing and service information on demand.
• Provide product quotes and actively utilize value-selling tools and skills.
• Uncover and assess customer needs and develop and execute Value Proposition (Aligning Value).
• Demonstrate products and/or services and provide assistance in the best application of product and/or services.
• Proactively identify new accounts using screening techniques, referrals, and prospecting to potential customers within territory.
• Provide technical support assistance by applying troubleshooting techniques.
• Identify any customer concerns, investigate and resolve problems, and respond to customer inquiries.

Qualifications

• 1 - 3 years sales or related experience a plus.
• Good written, verbal and telephone skills.
• Good knowledge of Industry, products and applications.
• Good customer service skills.
• Knowledgeable on selling techniques and negotiation a plus.

• High School Diploma needed, Bachelor’s degree preferred.

Additional Information

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact 440.534.6080 or [emailprotected] to discuss reasonable accommodations.