25 Feb
Contract/Credit Specialist - Customer Support
New Hampshire, Rochester , 03839 Rochester USA

Vacancy expired!

Job Description

Job Title: Contract/Credit Specialist -Customer Support

Location: Rochester, NY, 14611

Duration: 3 years

Interview Process: Phone/WebEx/Skype

Number of Positions: 1

Top 5 Skills:

  1. MUST pass a Microsoft Office Test (MS Word, MS Outlook, Data Entry)
  2. MS Excel
  3. Ability to Multi-task, Attention to detail & Great follow up Skills
  4. Contract Proofreading Skills
  5. Excellent Data Entry Skills
  6. Strong Communication & Teamwork Skills

    Qualifications

    Overall Purpose:

    • Receive and manage incoming customer orders.
    • Responsible for Contract, Master Agreement & Custom Pricing verification, OTIS order entry for all services and effectively manage and resolve all order jeopardies.
    • Responsible for submitting orders to client for Credit assessment, Security Deposit verification, and processing refund requests.
    • Responsible for effective communication, participating on conference calls and email communication regarding orders with Sales Channel (Internal and External), Customers, Internal Departments and/or client to resolve issues/answer questions.
    • Must maintain order intervals and adhere to the Sarbanes-Oxley rules and guidelines.
    • Must be proactive and diligent in identifying problems, obtaining resolution, and effective follow up in order to complete an order successfully.
    • Must be detail oriented and have strong organizational and proof-reading skills, as well as the ability to multi-task efficiently.
    • Must be comfortable with a full-time Virtual Office work atmosphere and possess the personal discipline and technical skills to work efficiently and somewhat independently in that environment.

    Additional Information

    Must relocate andwilling to come for In-Person interview on TitanData expenses.

    Vacancy expired!


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