25 Feb
Client Support Specialist
Florida, West palm beach , 33401 West palm beach USA

Vacancy expired!

Job Description

Vantage is looking to hire a Client Support Specialist to join our team. The ideal candidate will be responsible for working directly with our customers through many channels as a valued resource and trusted advisor, helping their business grow. You will strive to deliver a human and helpful Support experience through creative problem-solving, a consultative approach, and a deep and thorough knowledge of how we work.

Salary range: $44000 - $52000 per year.

Responsibilities:

  • Conduct outreach to maintain strong relationships with the client base and identify services and solutions, such as digital, and online access, and that support clients’ needs.

  • Onboard new client accounts, which includes the collection of required documentation and client information

  • Exercise discretion by pricing and quoting client estimates to win new projects while maintaining standard profit margins.

  • Greet and service clients in a professional and friendly manner while developing positive client relationships.

  • Prioritize and organize the workflow and collaborate with all facets of the operation and administration of client accounts.

  • Collaborate with the sales, design, procurement, and construction teams to improve workflows.

  • Process new accounts by obtaining all necessary approvals and ensuring all client documentation is returned, completed, and approved.

Qualifications

  • Minimum of 1-2 years customer or client service work or related experience required.

  • Degree or equivalent preferred.

  • Strong written and verbal communication skills.

  • Detail-oriented with the ability to line up and organize workflow.

  • Ability to work effectively in a team as well as independently.

  • Able to accomplish a variety of tasks in an efficient, organized manner.

Additional Information

  • This is not a remote job
  • Disability Insurance
  • Employee Assistance Program
  • Dental Insurance

Vacancy expired!


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