Operations Manager for Housecleaning Franchise

As Operations Manager, you will provide leadership to all areas within the company including sales, operations, customer service, safety, financial stability and administrative functions. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are a proactive leader and self-starter who can interact with the public and our employees. You have a strong work ethic and are able to manage time to effectively meet deadlines. You have at least two years of supervisory experience, as well as proven communication skills with supervisors, employees, and customers.

APPLY HERE: https://molly-maid-of-northwest-arkansas.careerplug.com/j/0puj6e

Specific Responsibilities:

Manage personnel including hiring, training, coaching, and day-to-day performance management

Proactive customer relations, including mitigating damages and liability issues

Inspect broken/damaged items and determine course of action

Perform in-house estimates to achieve quarterly and annual goals

Ensure successful operations: prepare and review reporting, ensure homes are cleaned as scheduled, communicate with vendors, monitor account receivable, etc.

Maintain a clean and well-stocked office

Improve upon current processes to ensure quality, profitability, and future growth

Job Requirements:

House cleaning experience required

Valid Driver's License

Strong written and verbal communication skills

Computer literate, with working knowledge of work processing, business software and spreadsheet applications

Must be able to speak and write Spanish and English