Business Analyst

Description Job Description:The Government Health and Safety Solutions Operation has immediate openings for Process Improvement & Business Analyst, contingent upon contract award, to work in support of the Centers for Disease Control and Prevention (CDC).Job DescriptionThe successful candidate will work in an Agile and fast-paced environment, in collaboration with scientists, data analysts, researchers, and IT professionals, supporting public health missions at CDC. The Business Analyst will:

• lead/facilitate non-functional work
• identify, raise, and implement process improvements based on perceived/stated needs of the customers
• serve as a customer point of contact for key project
• assume Product Owner role in an development project

• Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Proactively communicates and collaborates with external and internal customers to Reviews, analyzes, and creates detailed documentation of dataflow process and user needs and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), including workflow, program functions, and steps required to develop or modify computer programs.
• Develops requirements specifications according to standard templates, using natural language. Successfully engages in multiple initiatives simultaneously.
• Works independently with users to define concepts and under direction of project managers.
• Drives and challenges stakeholders on their assumptions of how they will successfully execute their plans.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
• Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assumes Product Owner role in an Agile development environment
• Acts as the liaison between the program, technology teams and support teams.

• Must be able to effectively interface with Subject Matter Experts, Agile Scrum team members and program management.
• Strong communication and collaboration skills.
• Ability to research and organize process work steps in a concise and discernible manner.
• Ability to manage multiple projects while supporting the team in technical accuracy, adherence to documentation standards, and a timely delivery of all work products.
• Experience working on a software development or data analytic team.
• Experience writing requirements, documenting data flow, and ETL process
• It is imperative that the candidate be able to effectively manage priorities, requirements, and risks.
• Must be an effective verbal and written communicator, able to work with both technical and business users
• Demonstrated ability to adapt processes to new technologies and changing customer demands
• Ability to work as part of a team in an Agile development environment

• Prior experience working at CDC or other federal agencies
• Familiar with HHS Enterprise Process Life Cycle
• Scrum Product Owner or other similar certification
• Prior experience working on data analytics and/or public health projects