Customer Service Operations Specialist
Vacancy expired!
EMAIL RESUME: APPLY@ARKSF.COM
CALL: 248-646-0097
Arkitektura is looking for an enthusiastic individual to join our growing Operations/Customer Service team!
Essential Functions:
Communicates knowledgeably and accurately about client orders to both client and vendors
Attends weekly Operations team meetings
Continues to learn about the Arkitektura vision and product sold at Arkitektura
Seeks Manager’s assistance with guests when appropriate
Handles the logistics and Customer Service issues for product
Processes claims with freight companies, warehouses and vendors if needed
International and Domestic freight handling
The Success patterns for this position are:
Has one to three years experience in a Customer Service role, preferably in Retail or Logistics
Has a reputation for excellent relations with clients and team members
Possesses good problem solving skills
Completes tasks in a timely fashion
Computer skills are required (Preferably Apple)
Demonstrates excellent communication skills
Desired Personal Characteristics:
Is self-motivated, but is also comfortable asking for help
Works very effectively as part of a team, or individually
Desire for continuous learning
Passion for learning about the furniture we sell
Can effectively manage their emotions in the workplace
Recognizes when help is needed and asks for it
Maintains positive attitude and is enthusiastic
Can multi-task
Culture:
We are a growing furniture company that has been in business for over 35 years. We strive to provide the best possible service to our clients and co-workers, and take pride in the staff that carries out the vision of the company.
Vacancy expired!