26 Feb
Customer Support
Utah, Provo / orem , 84601 Provo / orem USA

Vacancy expired!

WHAT WE DO:

Based in American Fork, UT, Holi Color Powder provides a variety of products for special events such as gender reveals, color powder events and smoke effects for photography/videography. We are one of the first manufacturers of smoke bombs here in the U.S. and strive to deliver top quality products to our customers.

OUR CULTURE:

We are a fun and dedicated group of like-minded individuals that are determined to lead in our industry. We Value people who are passionate about what they do, who enjoy working hard, delivering excellent customer service, and are always looking for ways to improve upon the workplace process, systems, and community.

Learn more about us at: www.PeacockSmoke.com

JOB SUMMARY:

The CUSTOMER SUPPORT SPECIALIST is responsible for providing a professional/positive first impression, assisting management, efficiently managing customer support, printing shipping labels, receiving incoming calls, managing incoming mail, front office cleanliness, greeting customers etc.

Opportunity for internal promotion!

Note: This position will also include cross training with product packaging to insure a complete understanding of our product is learned.

RESPONSIBILITIES:

-Phone System - in-coming calls & returning voicemails.

-Manage for Customer Support - emails & calls.

-Responsible for updating and printing shipping labels.

-Assisting with material content creation.

-Maintaining front office cleanliness.

-Organizing mail & entering product returns.

-Greeting and assisting any visitors.

-Assist management with various tasks.

-Other responsibilities as assigned.

-Packaging.

EDUCATION / EXPERIENCE REQUIREMENTS:

-High School Diploma.

-Strong verbal and written communication skills.

-Previous administrative experience preferred.

-Must have superb organization skills.

-Ability to collaborate and work independently.

-Intermediate Google Drive proficiency.

-Resourceful and proactive.

ADMIRABLE and PREFERRED TRAITS:

-Adaptability.

-Enthusiastic.

-Take pride in the quality of your work.

-Enjoy learning.

-Contribute to a positive work environment.

-Integrity.

-Reliable.

Pay Rate : Starting at 12/hr

Job Type : Part Time (25 hrs/week) Opportunity for more hours.

Vacancy expired!


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