Air Import Agent

Job Description

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department.

• Ensure accurate and timely data entry into our operating system
• Ensure timely delivery and billing of freight to customers for Import shipments
• Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining a strong relationship with them
• Meet compliance at all times to regulations,including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
• Understand department process flow and constantly look for areas to improve efficiency
• Accurate and timely billing

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of air documentation process
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word, PowerPoint)
• IATA certification (preferred)

• Air Import Lead Agent, Air Import Supervisor, Air Import Manager

• Ocean Import Agent, Transcon Agent

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.