27 Feb
Project Manager (End user and people management)
Vacancy expired!
- Ability to work flexible and stretch hours
- Strong and timely decision-making skills
- Team management -multi ethnic and multi-cultural
- Process and Change Support
- Desktop and Laptop support and Field Team management, Vendor Management
- Must have working knowledge on SLM, KPIs and RCAs. Ensuring SLM’s / KPI are in Green. Work on RCA / exemptions along with Field Support Head.
- Knowledge on Roll outs , Asset refresh and Device Management
- Excellent Data Analysis and orientation
- Knowledge on the tools and technology domain that has been handled
- Understanding of Service Operations Management
- •Stakeholder management : Capable of handling internal and External escalations, proactive approach and communication
- Should have strong process orientation
- Excellent written and oral communication in English
- ITIL Foundation certified
- Good understanding of various IT domains and ability to foresee inter dependencies
- Excellent communication skills and experience working with diverse cultures
- Good documentation skills
- Infra SI Project Management L3
Vacancy expired!