28 Feb
Verint Developer
Vacancy expired!
- Deploying,Configuring,troubleshooting
- Knowledge of telephony
- Knowledge of Verint WFM and QM
- Impact 360 Configuration
- Verint Call recording,forecasting and server scheduling
- Go lives and first days of service support
- Strong C,SIP,SWL,>Net with knowledge of SOAP and Icelib
- Experience in Verint
- Ability to lead projects or be the technical lead on projects as needed
- Tier 2/3 Customer Care
- Ability to create/modify Interaction Attendant profiles
- Ability to create a new workgroup, skill, etc.
- Familiarity with system logs, server support, etc.
- 2nd level trouble ticket support
Vacancy expired!