28 Feb
Senior UX Writer
California, Oak , 95305 Oak USA

Vacancy expired!

IT Avalon is looking for a UX writer to join our healthcare company's team in Oakland! This is a 6 month contract role with possible extensions! Here's what our client has to say about the role: Day to Day Responsibilities of this Position and Description of Project: The User Experience team is looking for an experienced UX writer. We're a small, highly collaborative group of writers, designers, strategists, and researchers, with a passion for making healthcare accessible and understandable. Our team is located in downtown Oakland though we are currently 100% remote. We work on a wide variety of complex digital projects with many stakeholders across a distributed organization. The right person cares about quality content and the opportunity to go deep but also enjoys casual drop-in editorial consultations with other members of the team. Responsibilities:

  • Produce onscreen copy including instructions, menus, labels, alerts, landing pages, emails, and site documentation
  • Research, evangelize, and follow best practices for content strategy and information architecture
  • Work closely with designers, strategists, and the product team, iterating and tracking down answers from subject matter experts and other partners
  • Conduct content audits and evaluate existing experience
  • Create deliverables describing customer journeys, task flows, usage scenarios, and content requirements
  • Build alignment and lead with quality
Your background
  • 5+ years of experience as a UX writer, information architect, content strategist, or web editor (for more junior role, 2-3 years)
  • A portfolio showcasing clear, concise UX writing and accurate, engaging informational content
  • Successful software and service design projects
  • Comfortable with ambiguity
  • Self-directed but enjoys collaborating too
  • Used to hitting deadlines and helping manage expectations for your deliverables
  • A degree in English, Communications, Journalism, or Computer Science
Bonuses
  • Interest and experience in healthcare
  • Experience addressing feedback from legal and compliance departments
  • Experience meeting grade-level requirements and creating content for people who are not native English speakers
  • Consulting or agency experience
  • QA experience especially testing content
  • Interest in site metrics and content testing
  • SEO and direct marketing campaign
Internal/External Groups with which the Candidate will interface with: UX, Creative Studio, Brand, IT Delivery Will this candidate interface with IT and business teams? If so, which ones? Yes, both How does this project impact the line of business or organization as a whole? Large and small initiatives that will impact our end users across multiple business units. Required Skills (top 3 to 5/ non-negotiables): What you like to see on resumes? (nice to have) 1. Superb writer and editor 1. Experience addressing feedback from legal and compliance 2. Experience working on software and service design, delivering content on a variety of devices and formats (mobile, computer, email) 2. Experience meeting grade level-requirements and creating content for non-native English speakers 3. Self-motivated but also good at collaborating with designers, product managers, and developers 3. Consulting or agency experience 4. Portfolio with a wide variety of UX writing examples from menus and web pages to onscreen labels, instructions, and alerts 4. Interest in site metrics and content testing 5. Experience leading large, complex online content projects 5. SEO and direct marketing campaigns Disqualifiers or Dislikes on Resumes: This is not a creative writing or tech writing role. While some marketing writers are also good at UX writing Education Requirement: English or Journalism degree desirable but not required Required Testing: Please include 2 or 3 examples of writing projects you're proud of and tell us why. Our interview process includes presenting your portfolio as well as a short writing exercise. Thanks for your interest! Software Skills Required: Experience with Sketch, Invision, or Figma is nice to have Required Certifications: None

Vacancy expired!


Report job