28 Feb
Help Desk Analyst I
California, Lodi , 95240 Lodi USA

Vacancy expired!

Description Robert Half Technology is searching for a Help Desk Analyst to support local and field users in a growing company. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Lodi, California area and is a short-term temporary opportunity.Key responsibilities- Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally- Diagnose recurring technical issues and implement solutions to address the root of the problems- Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups Requirements - Experience in user administration and bug fixing in a client server environment- Experience installing and configuring operating systems, networked and local printers, and business applications- IT support ticketing system experience highly valued- Remote Assistance experience- Mac Computers experience highly desired- Microsoft Windows experience preferred- Expertise in Remote Administration- Proven knowledge of Password Reset- Remote Access experience- 1+ years of prior experience- Understanding of basic networking concepts- Strong problem-solving skills Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

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