Hotel Front Desk (FT & PT)

“The Inn at Canaan” is accepting applications for Front Desk staff. Individual must be responsible, friendly, detailed oriented, maintain good hygiene and willing to learn. Experience not required but dedication and willing to work is a MUST.

Job Description, Responsibilities & Requirements:

- Full-time and / or Part-time.

- Candidate must have excellent customer service skills, a friendly and positive attitude with guest as well as co-workers.

- Professional attitude and appearance.

- Previous Guest Service and/or hotel experience preferred but not required.

- Well organized and able to multi-task.

- Strong desire to deliver excellent customer service to go above and beyond guest expectation.

- Able to work varying hours / shift. Some weekends required.

- Basic computer and phone skills.

- Detail orientated, MUST.

- Get shift differential pay for overnight shift.

- Able to work, be active and productive for 8 to 12 hours shift.

- Willing to train for Managerial / Supervisor position within the company.

Some responsibilities of Front Desk / Guest Service Agent are as follows:

- Answer phone calls to make reservations or update existing reservations.

- Deliver wonderful customer service to arriving/departing guests.

- Checking in/out guest.

- Maintain a clean and safe office, hotel lobby, front desk and common service area.

- Address guest needs / issues.

- Handle Cash/ Credit Card Machine.

- Perform night audit duties (Will train)

- Gain knowledge of local areas to assist and advise guests about surrounding areas.

Benefits (full time employees):

- Paid vacation (after 1 year)

- Health Insurance (after 6 months - optional)

- Performance Incentive

- Employee rate accommodation at the Hotel (Based on availability)

The Inn at Canaan - Davis, WV is a drug-free workplace and requires a pre-employment background check.

Please apply in person or forward resume.

Zubin Ratwani

zubinratwani@yahoo.com (304-940-6995)