02 Mar
Change Specialist II
California, Sylmar , 91342 Sylmar USA

The Change Specialist II is responsible for analyzing and processing change requests in the designated PLM system, with a focus on more complex changes within the PLM and ERP systems. This includes communication with change originators on issues identified and how to correct them. The Change Specialist II also assigns change implementation tasks, completes part structuring and information entry in the ERP system, and releases the change request for use within the organization. Job Duties: Main focus is CR processing and working with change originators (after adequate training); obtains priorities from Group Lead and completes changes submitted from across the organization Manages a variety of changes, with greater complexity, in a PLM System, Analyzes document/part/product configuration changes for completeness and accuracy and provides feedback to the change originator if issues were identified so they can be corrected and the change resubmitted Manages ERP Product Configurationo BOM'so Routeso Material Extensiono Material Master Updates Interacts with change originators to explain PLM system functionality, product configuration requirements, and change workflow Completes basic document structuring (establish parent/child relationships in PLM system) Assigns implementation tasks based on the scope of the change and incorporates changes to the affected documents and partso Accept Track Changes and delete commentso Use basic Microsoft Office applicationso Updates fields in PLM and ERP systemso Completes ERP Product Configuration updates Creates parts in the PLM and ERP systems Support of and interaction with internal ERP and PLM system users and change originators Ability to support and work across multiple sitesGeneral Qualifications HS Graduate or Equivalent 2-4 years of experience in a Document/Engineering Change Control role, preferably in a regulated industry Intermediate Microsoft Office skills Ability to enter data and information into multiple business systems (PLM, ERP) Intermediate knowledge of systems (PLM, ERP) Must have strong interpersonal skills Able to contribute to a department or cross-functional problem-solving team Ability to work in a geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast-paced, changing environment. Strong verbal and written communications with ability to effectively communicate with change originators and other Documentation Services staff in the organization. Multitasks, prioritizes and meets deadlines in timely manner.


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