02 Mar
IT Business Analyst / Technical Analyst
Michigan, Ann arbor , 48104 Ann arbor USA

Technical Analyst


  • Collaborate with program stakeholders to understand business processes and compare them to current solution capabilities to identify gaps.
  • Collaborate with Solution Architects to develop solutions that identified gaps.
  • Collaborate with Solution Architects to develop API specifications and create/maintain/disseminate the specifications throughout the project lifecycle.
  • Collaborate with Product Designers to help create a superior user experience in applications.
  • Help certify the solution after development is complete. Diagnose issues with applications and services during certification.
  • Help generate and maintain documents used during the conceptualization of the solution. This includes domain models, solution models, sequence diagrams and event models.
  • international use cases and collaborate on migration approaches and tools.


  • Bachelor's degree in Computer Science, MIS, or Information Technology or equivalent combination of education and experience.
  • Excellent communications skills, both written and oral.
  • Adept at engaging equally in business-level discussions with stakeholders and technical discussions with peers.
  • Ability to comprehend complex technical concepts and disseminate them both verbally and in writing.
  • Experience with web-based application development teams.
  • Experience in an agile environment is a plus.
  • Experience diagnosing application issues by reviewing log files.
  • Working knowledge of API technologies
  • Knowledge of RESTful API concepts and OpenAPI are pluses.
  • Adept at working with JSON files.
  • Working knowledge of database concepts.
  • Working knowledge of one or more programming languages. C# experience is a plus.
  • Working knowledge of one or more operating systems. Unix/Linux experience is a plus.
  • Ability to troubleshoot and manage problems independently.
  • Knowledge of UML or similar modeling language is a plus.

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