03 Mar
IT Network Specialist
Vacancy expired!
IT Network SpecialistJob Summary: Talent Software Services is in search of a IT Network Specialist for a contract position in Rochester, MN. Opportunity will be nine months with a strong chance for a long-term extension.Primary Responsibilities/Accountabilities:
- Responsible for installation and problem solving related to infrastructure hardware or software. Under general supervision, configures, installs, monitors, diagnoses, and repairs enterprise telecom/data network equipment. Installs and upgrades equipment according to specifications and needs of the equipment user.
- Prioritizes calls based on established prioritization policies and practices. Responsible for internal escalation during outages or periods of degraded system performance.
- Interfaces with customers during outages where the loss of service may have a serious impact on their ability to do their job. Provides input to testing of new products. Provides input to telecom/network engineers on supportability of products.
- Occasionally works under stressful conditions, participating in implementations and troubleshooting efforts that may have significant patient care and/or financial impact to the organization. Demonstrates knowledge of basic telecom/network monitoring and management tools. Provides input to coworkers evaluations.
- Knowledge of telecom/network protocols, 7-layer OSI model, software, hardware, and cabling systems. Must be able to work with minimum direction and work effectively in a team environment.
- Must be customer focused and possess excellent communications and interpersonal skills to interact with a variety of personnel at various levels within and outside the institution.
- Good organizational and time management skills are required to handle the workload and prioritize repairs. Solid analytical and troubleshooting skills are also a necessity.
- Bachelor's degree in a technical discipline or an Associate's degree with a minimum of 2 years professional technical work experience. A minimum of 4 years of professional technical experience required for individuals without a degree.
Vacancy expired!