03 Mar
Front Desk Associate
Wyoming, Cody , 82414 Cody USA

Vacancy expired!

Job Title: Front Office Assistant

Department: OperationsReports to: Practice Manager/Regional ManagerStatus: Non-Exempt

Major Responsibilities/Activities:

  • Welcome patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
  • Schedule/confirm appointments ensuring patient satisfaction, provider time and most effective use of rooms.
  • Verify insurance coverage.
  • Endeavors to keep patients on schedule by reminding provider of service delays.
  • Maintain front office area is neat and orderly.
  • Assists patients with insurance and billing questions.
  • Prepare financial treatment plans and present to patients.
  • Complete daily checklist on time and accurately.
  • Check out patients upon appointment completion. Schedule for future appointments and inquire about any overdue charges. Answer any questions patients have.
  • Perform general office duties, such as document preparation, scanning, faxing, mailing, and filing.
  • Prepare daily check deposit (if applicable).
  • Assist with protocol documentation as needed.
  • Help maintain inventory supplies; notify Practice Manager when running low.
  • Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
  • Navigate software without assistance.
  • Must always represent the practice in a professional, pleasant, and cooperative manner.
  • Maintain regular attendance and adhere to assigned work schedules and office policies.
  • Must be flexible.
  • Must excel in forward thinking in order to anticipate the needs of the patient and our dental team.
  • May be required to travel between office locations. Must be insurable by the company’s insurance.
  • Performs other related duties as necessary or assigned by management.

Minimum Requirements:

  • Working knowledge of dental terminology and practices.
  • Must be comfortable in a fast paced, quickly changing environment.
  • Strong organization, interpersonal and communication skills are essential.
  • Comfortable interacting with the general public.
  • Occasional weekend or evening hours may be required.
  • As a condition of employment, qualified applicants will be subject to a background check, including criminal history, driving history and character references.

Experience and Education:

  • High School Diploma or equivalent
  • CPR Certification
  • Minimum one to three (1-3) years of relevant experience, preferably in a dental office.

Physical Requirements:

  • Ability to sit, stand and walk for extended periods of time.
  • Ability to lift up to 25 pounds.
  • Excellent speaking and listening skills, requiring the perception of speech.
  • Must have high finger dexterity to perform duties involving work on the computer.

Equipment Used:

  • General office equipment (e.g. computer).

Job Type: Full-time

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Vacancy expired!


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