04 Mar
Engineer-Operations II(US)
California, California , 27560 California USA

Vacancy expired!

Job Description:

  • Candidates with extensive VoIP troubleshooting/development experience will be highly preferred. Ideal candidate will have advanced knowledge of SIP & RTP.
  • 5-10 years for experience in SRE or DevOps role
  • Engineer at heart, passionate about solving puzzles through coding/scripting and mindful of keeping the customer happy
  • Hands on experience with Python, Java, Shell scripting
  • Good understanding of various voice/video over IP protocols, in particular SIP, H.323, RTP, BFCP
  • Good understanding of IP networking, TCP, UDP, TLS, X.509 Certificates, etc
  • Advanced level knowledge of Linux, preferably CentOS; shell commands, iptables, networking, performance tuning, etc
  • Working knowledge of VMWare, Openstack, AWS
  • Comfortable using tools such as Kibana, Splunk, Jenkins, Circonus, etc
  • Good understanding of technologies such as docker, Mesos, kubernetes, etc.
  • Engineering support for operations and manufacturing production. 5 years of experience are required.
What You Will Do
  • Work closely with other SRE team located around the world
  • Apply SRE/DevOps principles to effectively operate a globally scaled, highly available and stable cloud service on the WebEx platform
  • Develop and follow standard processes and procedures based on ITIL principles
  • Live and breathe the concepts of Continuous Delivery, Continuous Visibility and Assessment
  • You will be work closely with technical leads for day to day run the service, capacity planning, customer escalations, etc.
  • Use your analytical skills to identify issues, propose solutions and deliver successful resolutions
  • Participate in on-call and pager duty rotation to provide top notch service to our customers
  • Review logs for errors, identify and file defects, propose design tweaks, and much more
  • Use big data tools to query for information, build dashboards to communicate service status, configure alerts to identify issues

Vacancy expired!


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