Dental office Business Assistant F/T

Hello! We are a long standing dental office in search of our next Business Assistant. Our practice is growing, and we are looking for another business assistant to help serve our awesome patients. Each day, our aim is to provide top-quality comprehensive dental care in a welcoming and comforting environment. We are seeking a reliable, hard-working individual who enjoys working with others. If you are good at multi-tasking and staying organized, then you’ll love it here because we like to keep our schedule busy. Like any dental office, we see many patients who suffer from dental anxiety, and it will be important that you enjoy comforting and caring for them with us. We are looking for someone with at least 1 year of front desk dental experience with a strong knowledge of how the insurance system works. Please read more below:

Come Join our Successful Dental Practice as an Office Assistant - Business Assistant

The Dental Business Office Assistant will handle various administrative tasks in our front office area. The Dental Business Office Assistant role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we’d love to hear from you. Compensation will be based on experience.

Benefits:

We understand that you work hard, which is why each supported location provides an excellent compensation and benefits package. Additionally, Heartland Dental’s extensive training and continuing education opportunities are unparalleled and exceed industry norms. Each supported location invests heavily in your professional and personal growth and wants to see you succeed. If your career ambitions include leadership and further advancement, our network of supported locations offer many opportunities to help you meet your goals. Heartland Dental’s network of supported locations is expected to double in size within the next five to seven years and new opportunities will be created to support that growth.

Additional benefits:

Medical and prescription drug insurance

Free dental services for yourself and your dependents minus lab fees

Vision care support

Life insurance

401(K) retirement plan

6 paid holidays off

Team-focused, uplifting and educational work culture

Potential for 2 weeks vacation available

Responsibilities:

Functions of the Dental Office Assistant - Business Assistant

The Dental Business Office Assistant will maintain and organize all administrative functions in the front office, including reception tasks – receiving and distributing office mail and email, answering the office phone and distributing calls or messages accordingly, communicating patients’ arrival promptly, managing administrative records and pulling/filing office charts among other duties. The Dental Business Office Assistant will also work with administrative scheduling, including maintaining office records, documenting patient dental treatments and transactions, following office procedures for patient referrals and scheduling of office appointments. Other duties include maintaining office accounts receivable information, making financial arrangements with patients before treatments and ordering office and administrative supplies.

Qualifications:

Requirements:

Outstanding written and verbal communication skills

A friendly, positive demeanor with patients and supported dental office team members

Great administrative organizational skills

Strong computer skills and the ability to learn new programs

Must demonstrate a thorough knowledge of dentistry and dental procedures

Exceptional customer service skills

Ability to travel for training, occasionally out of state

Dental experience a plus

Education:

Associates degree preferred, but not required

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.