05 Mar
Senior Systems Engineer
Georgia, Atlanta , 30301 Atlanta USA

Vacancy expired!

Duration: Permanent Location: Atlanta, GA To apply directly email Kailey Harvell at and reference #1109350 Apex Systems is looking for a Sr. Systems Engineer that will utilize their expertise to build and maintain the complex suite of systems that make up our clients infrastructure. The ideal candidate will have extensive experience with LANDesk, Windows 10 and Networking RESPONSIBILITIES

  • Interact professionally and effectively with IT Leadership through verbal and written communication with an emphasis on company business initiatives.
  • Responsible for monitoring, troubleshooting, design engineering and problem resolution of Windows 10 Images across multiple device designations.
  • Develop/maintain Change and Release Management routines and ensure results through metric driven dashboards
  • Act as point of contact for all escalations from internal and external business partners and support customers.
  • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures - required. Root cause identification and remediation on various hardware and software platforms
  • Lead strategic initiatives per projects including: research, design, analysis, testing, experimentation and certification of Windows 10 Images across multiple device designations.
  • Lead efforts to collaborate with internal departments so to align our strategic direction to a common vision.
  • Create and design site architecture documentation and implement software changes in-line with organizational objectives
  • Manage a comprehensive preventative maintenance scheme for all site infrastructure equipment in stores, ensuring minimal outage for the sites. Manage scheduled metrics and reporting on performance and utilization.
  • Manages the brand's systems/service implementation strategies to minimize the impact on customer service and provide managed backup/recovery capability.
  • Develop tools to assist in the image creation process as well as image maintenance.
  • Applies a strong knowledge of the Windows 10 Desktop Environment, principles, architectures and best practices including Windows implementation, updates/upgrades, deployment and security/group policy.
  • Ability to work with little supervision and within changing priorities in a dynamic rapidly changing and growing environment.
  • Improve vendor relationships and work with key hardware suppliers to develop ways to improve our services through automation and drive out inefficiencies. Perform other job-related duties as assigned or required such as managing on-call after hours work and resource allocation.
  • Ability to influence and communicate well with non-technical business disciplines through the explanation and adoption of technology as applied to systems and operational strategies
EDUCATION QUALIFICATIONS
  • Required Minimum: Bachelor's degree in Computer Science, Information Systems, or related field
  • Certifications: Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100, MD-101), ITILv4, Azure Fundamentals, Agile Certification,
  • Microsoft MCSA / MCP or equivalent
EXPERIENCE QUALIFICATION
  • Required: 5+ years working in Windows 10 Engineering, POS Systems Administration, or Desktop Administration role within the IT industry.
  • Senior Windows technical experience or a minimum of 7+ years of Senior Windows technical experience
  • Required: 3+ years project management: small to medium time sensitive projects
  • Required: 7+ years Desktop engineer experience (POS platforms are a plus)
  • Preferred: 8-10 years verifiable, hands-on experience supporting organizations with multiple (100+) remote sites
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
  • Expert designing, implementing and supporting Windows 10 Desktop Images
  • Expert providing Level 3 support for POS Software and its underlying components
  • Experience with PCI Compliance or working knowledge of PCI DSS requirements
  • Expert with Point of Sale Device configurations and troubleshooting
  • Experience with LAN and WAN concepts in a Cisco/Meraki and/or SonicWall environment
  • Experience with various networking protocols including: TCP, UDP, IP
  • Working knowledge of scripting languages (PowerShell, VBScript, Python)
  • Working knowledge of Microsoft Deployment Toolkit (MDT), Windows Server Updater Service (WSUS), and Windows Deployment Services (WDS)
  • Proficient with Ivanti LANDesk suite (focus on patching, scripting and distribution)
  • Expert with Windows Operating Systems
  • Working knowledge of Agile Fundamentals
  • Working knowledge of ITIL Foundations
  • Working knowledge of OPOS
  • Experience working in a compliance network environment (PCI, HIPAA, SOX)
  • Working knowledge of Group Policy
  • Working knowledge with O365, and Active Directory
  • Experience supporting a large-scale retail or restaurant enterprises
  • Experience with Windows 10 Security Fundamentals
  • Verifiable experience with project management skills
  • Expert technical documentation skills
  • Highly preferred to have working knowledge: MCSA: Windows 10, Microsoft 365 Fundamentals
EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Vacancy expired!


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