Account Manager

Now hiring for an Account Manager. Position is full time, salary plus commission. Flexible hours including a combination of working from home/remotely and in office.

COMPANY OVERVIEW: Since our inception in 1997, Balance Staffing has connected job seekers with great career opportunities in California, Texas, and Arizona. By living out our core values of integrity, passion, relationships, and innovation we make a difference in the lives of the candidates we employ and the companies we support. We are a fast growing, fun, and innovative company made up of self-driven and successful team players. We are proud of being a privately-owned company with a family feel and visible leaders.

The position of Account Manager supports our company by working as the point of contact for all service- related, problem-solving, and relationship-building needs of a client relationship. Account Managers work dually with our clients and Balance Staffing recruiting teams to understand the staffing needs of the client site and communicate those to our internal staff. Account managers drive the logistics and relationships between the local Balance Staffing recruiting firms and our valued clients whom we serve. Account Managers perform decision making, problem-solving and analytical duties to best support the needs of the client and best represent the needs of the local Balance Staffing recruiting firm.

ACCOUNT MANAGER JOB DESCRIPTION:

Account Manager will develop and maintain strong relationships with Owners, VPs, Directors, and Hiring Managers of companies through networking and supportive meetings and conversations

Account Manager will understand client’s hiring needs and present Balance Staffing as the best resource for their staffing needs

Account Manager will identify areas where Balance Staffing can provide additional value-added services to our clients

Manage contract employees while on assignment, which includes, but is not limited to: assess and investigate contractor related problems, administer performance counseling, coaching, and disciplinary measures when necessary

Navigate and orchestrate logistical specifics of temporary/staffing placement details including conversations to understand job duties, reporting supervisors, interviewing requirements and reporting dates

Cooperate with client site’s decision makers including Human Resource Leaders, Department Leaders and Managers to understand client staffing needs, interview feedback information, and client expectations

Act as the first point of contact for clients as a Balance Staffing representative about any questions, concerns or needs they have relating to their service from Balance Staffing

Act as the first point of contact for temporary/staffed Balance Staffing associates about any questions, concerns, or needs they have relating to their work at a client site

Partner with payroll professionals to confirm timecard, paycheck and other pay related needs for client sites and temporary employees

Demonstrate specific understanding and ability to connect with leaders within a specific field within a client site to understand the details of the needed positions and the experience and knowledge necessary to complete the job accurately

Demonstrate an ability to build relationships and establish “common ground” with client site department managers, decision makers and leaders to understand and support their hiring needs and talent development strategies in relation to their industry

Provide excellent customer service through responsiveness, availability, tact, problem solving ability and a commitment to service to both client locations and the Balance Staffing recruiting professionals

QUALIFICATIONS:

Bachelor’s degree in business administration, sales, marketing or related field, or equivalent experience in Business Development, Account Management, or specific technical industry

Strong communication skills both in person, on the phone, and via email

Demonstrate specific education or experience in technical field or field directly related to positions Balance Staffing fills for clients

Self-motivated and self-directed

Proven problem-solver and innovative thinker

Desire to learn and advance in a fast-paced sales environment, and be capable of regularly using good judgment and discretion to accomplish goals and work requirements

PHYSICAL DEMANDS/REQUIREMENTS:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines. On occasion, duties may require the wearing of proper safety equipment in areas where such equipment is required. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit, stand; walk; use hands to finger; handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines. On occasion, duties may require the wearing of proper safety equipment in areas where such equipment is required. They can expect to work closely with employees at client locations they manage; they may also spend a large amount of time with current and potential clients.

EXPECTED HOURS OF WORK:

Must be available during standard operating hours, Monday thru Friday

Start and end times may vary based on operational need

Remain flexible with working schedules is required, to include working outside the normal operating hours, evenings, and weekends

TRAVEL:

Requires driving up to 75% of the time

For more information, please check out our website: www.balancestaffing.com

If interested, please send your resume/contact phone number.