Senior DevOps Engineer - Office 365

What you'll dooDesign, build and deploy systems to improve workforce productivityoIntegrate, engineer and optimize Office 365 and Azure servicesoPromote best practices within the team to improve quality, reduce risk, increase security, promote efficiency and reuse, and minimize costsoAnalyze business needs that align with Office 365 features in support of workforce productivity and collaborationoInteract with and integrate diverse cloud services using Web APIsoArchitect and document designs using best practices with a focus on securityoBe the subject matter expert for all components of Office 365 (Exchange Online, Teams, SharePoint, OneDrive, Security and Compliance, etc.)oIntegrate and implement cloud services in support of workforce efficiency and automationoProvide operational support for all O365 services componentsoMaintain a thorough understanding of existing and emerging Office 365 and related technologies to drive collaboration, productivity, and an improved user experience.PROBLEM SOLVING & INNOVATIONoIdentifies problems that affect departmental effectiveness or flow of work to other areasoSolicits perspectives and ideas from others to resolve problemsoAs appropriate, recommend changes in work functions, systems or procedures; proposes and helps implement improvement experiments using modern engineering design methodsoIndependently determines and develops approach to solutions. Identifies corrective actionsCOMMUNICATIONSoEffectively communicates specialized information about programs, operations or services to varied audiences; fosters a high trust cultureoMakes formal presentationsoConceptualizes and writes varied materials informing constituents of various products and servicesoReads, digests and summarizes large quantities of complex dataoContributes to the completion of specific programs and projectsoRepresent the teamTEAMWORKoEstablishes networks across work streams enabling work to progress forwardoShares job knowledge and provides solutionsoMakes meaningful contributions to projects and engineering initiativesoTakes initiative, anticipates and provides insight into project roadmaps in support of both individual and group goalsoInteracts closely with senior technical team membersCUSTOMER SERVICE & SUPPORToSeeks direct feedback from customers to determine program, product or service effectivenessoRecommends new ways to promote programs, products and services in response to customer suggestionsoParticipates in setting and meeting customer service standards and prioritiesoShares information received through direct customer contacts with other departments or divisions to enhance overall organization effectivenessLEADERSHIP & DECISION MAKINGoEffectively delegates tasks to others and is accountable for quality of resultsoEstablishes clear expectations regarding work assignments and communicates constructive feedback on a regular basisoProvides constructive guidance and coaching to other staff within the work unit, as appropriateoIndependently makes decisions that affect achievement of assigned objectives, consistent with professional standardsPROJECT OR PROCESS MANAGEMENToContributes to the development of program or project planning and budgetingoDelegates work to appropriate staff, establishes priorities and monitors status, preparing regular progress reportsoBrokers resolutions to problems in meeting deadlines and with conflicting prioritiesJOB KNOWLEDGEoKnowledgeable in all areas within functional scope of responsibilitiesoApplies education, training and experience in a particular occupation to perform professional responsibilities independentlyoUses in-depth knowledge of Client programs, products or services to meet constituent needs effectively. (we can cut this out of the job description)ANALYSISoPrepares analysis of cost, available material and staff resources and anticipated revenuesoEmploy reviews to reduce cycle time and maintain qualityAbout youBachelor's degree in Computer Science, Engineering or MIS5-7 years of experience in software systems, programming, and infrastructure development and administration Strong knowledge of cloud computing, especially Azure servicesExperience in monitoring. Be proactive to identify problems before they happen.Excellent written and verbal communication, able to collaborate and rally supportMore about youExcellent interpersonal and collaboration skills with the ability to work with a diverse set of colleaguesStrong decision-making, problem-solving skills, critical thinking and testing skillsSelf-starter with the ability to set priorities, work independently, and attain goalsEthos of continuous improvement and interest in learning new thingsStrong ability to understand and internalize the big picture and broader implicationsExpert level experience in implementation and support of O365 services including Teams, Exchange Online, SharePoint Online, OneDrive, and Azure AD.Experience with the management of Exchange Online in a hybrid environment including knowledge of SPF and DMARC.Experience with Proofpoint a plus.Experience with migration of on-premise file shares to cloud solutions preferred (OneDrive, SharePoint Online)Experience with writing scripts or applications to automate repetitive business processes.Experience with using Power Automate to facilitate employee self-service and efficiency.Experience using ServiceNow and Atlassian a plus.Experience working in an Agile-Scrum environment.