09 Mar
Field Systems Engineer
Georgia, Redmond , 98033 Redmond USA

Vacancy expired!

Field Systems Engineer (Resident Engineer) 2 Field Systems Engineers, one based in Redmond and the other one in Atlanta. They will work remotely till the situation gets better Seattle & Atlanta. Duration: Long Term Remote can be an option to start till COVID settles within US anywhere. Job summary Within the Services organization, you will work hand-in-hand with the end customer and internal team to deliver a best in class customer experience providing support, integration, onboarding and assistance on the solutions. What you'll do You will be the key point of a major customer for maintenance and customer support activities You will analyze and troubleshoot incidents raised by this customer in order to ensure service restoration You will define, communicate and implement action plans to solve incidents You will be responsible of restoration and resolution of SLA and communication through customer You will manage technical escalation in collaboration with the Technical Support Level 3 and other delivery teams You will ensure customer satisfaction and onboarding with client's solutions You will assist the delivery process and be part of the integration team. What we're looking for Technical skills Full understanding of 4G, 5G network architecture and associated interfaces & protocols Linux (Redhat, CentOS) and Windows (Server 2012 and 2016). Cloud base applications (EX: AWS & Azure) Cloud Native Orchestration (EX: Kubernetes & Docker) Cloud Native Application monitoring (EX: Prometheus & Grafana) Search Engine/Database (Elasticsearch, Mongo) Big Data (EX: Hortonworks, CloudEra) Considered: Database: MySQL, Sybase, PostgreSQL, Oracle Virtualization environments ESX/VMWare Understanding of Optical networks Good knowledge of EXFO Products & Solutions Required aptitudes Telecom knowledge and network monitoring understanding Project management ability, with good reporting to higher level and management Customer Focused Accountable Autonomous Problem solving capabilities Good written & verbal communication skill Must have Pertinent experience: +/- 5 years' experience in Field System Engineer Language requirements: Fluent in English Education: BS/MS Degree level in Computer Science or equivalent Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Thanks & Regards John Wilson Momento USA | Exceeding Customer Expectations 440 Benigno Blvd, Unit#A-5 2nd Floor. Bellmawr, NJ 08031 Interstate Business Park Direct/Ext 1017; Fax: Email: Web: www.MomentoUSA.com https://www.linkedin.com/in/john-wilson-08b5231b4/ Minority Certified by SWAM National Minority Certified by NMSDC One of the fastest growing company in NJ Awarded fastest growing Asian American business by Diversitybusiness.com E-verified Company Information transmitted by this e-mail is proprietary to Momento USA and/ or its Customers and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination of this information in any manner is strictly prohibited. In such cases, please notify us immediately at and delete this mail from your records. Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Vacancy expired!


Report job