Community Outreach Representative

Job Description

Responsible for contacting the general public to secure people’s agreement to participate in research studies undertaken by the company

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contacts potential panelists as assigned by the SGS Office Manager.

1. Explains the Company’s business
2. Describes current or upcoming studies for which the person may have an interest and/or have the qualifications to participate
3. Gathers preliminary information about the individual that will be required for participation in a study
4. Secures agreement from the person to participate in studies

• Collects information from people to add to the Company’s potential panelist database.
• Participates from time-to-time in Company marketing events geared to potential panelists.
• Covers Front Desk
• Answers Phones
• Schedule Appointment
• Goes out into the community to make new people & organizations aware of SGS
• Provides excellent customer service to panelists and maintains positive interaction with peers and supervisors.
• Performs other duties or tasks assigned by the SGS Office Manager.
• Adheres to internal standards, policies, and procedures.
• Performs other duties as assigned.

Qualifications

Required:

• High School degree or equivalent

Preferred:

• Minimum 1-year telecommunication experience preferable
• Persuasive skills helpful

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.