17 Mar
Operations Associate
Georgia, Tbilisi 00000 Tbilisi USA

Vacancy expired!

Job Description

Are you a motivator with excellent communication skills? Do you love working in a highly-dynamic work environment? If this sounds like you, we'd love to chat!

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi and Kutaisi.We are growing rapidly and are now looking for an Operations Associate to join our Operations team in Tbilisi.As our Operations Associate, you will be responsible for the onboarding of our new Courier Partners. You’ll ensure that our Courier Partners are well taken care of, and that they have everything they need in order to provide the best quality of service throughout all stages of delivery - from our restaurants to the customers.In this role, no day is the same and there’s always something to do. As such, you need to be adaptable, self-motivated and driven to succeed. You must also have excellent interpersonal and community building skills - we think service first at all times!

What you'll be doing

  • Onboarding, retaining and growing the number of happy courier partners on Wolt’s platform to ensure a healthy and sustainable delivery operation
  • Leading and managing of Courier introductions and onboarding
  • Managing Courier supply scheduling
  • Managing daily supply
  • Holding Round-table meet-ups
  • Taking care of all off-boardings
  • Managing inventory (e.g. physically lifting courier gear to and from our storage and tracking supply via excel)

Qualifications

  • Excellent communicator and a big team motivator as you will have daily contact with our courier partners
  • Ability to think analytically and use analytical tools, such as Google Sheets or Microsoft Excel
  • Ability to lead by example and show the direction, as well as the genuine will to support your team members and your courier partners on their way
  • A fast learner and attentive to both small details and the bigger picture
  • Thorough and organized - you accomplish tasks with all ends tied and have great attention to detail
  • You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment
  • You can manage ‘freedom under responsibility’ and are able to manage your own tasks and schedule
  • Flexible in terms of working hours, as you might need to work during weekends occasionally
  • Preferably a background in training and guiding groups and individuals
  • Fluent in GeorgianandEnglish

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Vacancy expired!


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