18 Mar
Customer Service/Operations Agent - Entry Level (Onsite at Customer)
Vacancy expired!
Job Description
Major Duties and Responsibilities- Provide exceptional customer serviceto both external and internal customers
- Ensure accurate and timely data entry into our operational system
- Communicate with domestic customers and their offices
- Comply with customer requirements and procedures
- Prepare and process documentation
- Comply with all U.S. regulations
- Update shipment information in Expeditors systems
- Track and trace cargo
- Review documents for compliance
- Invoice customer accurately and timely for provided services
Qualifications
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Must have warehouse/distribution center experience - Shipping, receiving, inventory control.
- Must have customer service experience
- Pro-active, strong organizational skills
- Attention to detail
- Strong desire to learn
- Work well in a team environment
- Good computer skills (Excel, Word, PowerPoint)
- Fluent in English
- Must be authorized to work in the United States
- Must be able to pass a background check
Additional Information
Shift: Wednesday through Sunday, 9pm to 6amLocal applicants onlyPlease provide a cover letter along with your resume.Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- Employee Stock Purchase Plan
- 401k Plan
- Training and Professional Development Program
Vacancy expired!