18 Mar
Customer Service/Operations Agent - Entry Level (Onsite at Customer)
California, Tracy , 95304 Tracy USA

Vacancy expired!

Job Description

Major Duties and Responsibilities

  • Provide exceptional customer serviceto both external and internal customers
  • Ensure accurate and timely data entry into our operational system
  • Communicate with domestic customers and their offices
  • Comply with customer requirements and procedures
  • Prepare and process documentation
  • Comply with all U.S. regulations
  • Update shipment information in Expeditors systems
  • Track and trace cargo
  • Review documents for compliance
  • Invoice customer accurately and timely for provided services

Qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Must have warehouse/distribution center experience - Shipping, receiving, inventory control.
  • Must have customer service experience
  • Pro-active, strong organizational skills
  • Attention to detail
  • Strong desire to learn
  • Work well in a team environment
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English
  • Must be authorized to work in the United States
  • Must be able to pass a background check

Additional Information

Shift: Wednesday through Sunday, 9pm to 6am

Local applicants only

Please provide a cover letter along with your resume.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • Employee Stock Purchase Plan
  • 401k Plan
  • Training and Professional Development Program

Vacancy expired!


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