Health Services IT Supervisor

Description:Local public health provider is looking for an IT supervisor/manager to join their Analytics and Innovation team. This person will be a hands on technical manager. Approximately 40% of the job will be technical work; the rest will be managerial and administrative. This person should have a strong understanding of healthcare payors or providers (company has both). They should also have advanced SQL skills. Health Services Information Technology SupervisorSalary (once position goes full-time)$101,958.24 - $136,633.92 AnnuallyUnder general direction, manages an independent information technology work group or serves as a project lead on information technology projects within the Health Services Information Technology Unit; supervises subordinate professional and technical staff, and performs related work as required.Distinguishing CharacteristicsIncumbents in this class are distinguished from the Health Services Information Technology Manager as this class is responsible for smaller work groups of lower complexity based on several factors including: size of budget; number and complexity of applications being run and supported; and variety of platforms and their interconnections within the organization. Work is accomplished within a broad framework with sole authority and responsibility in a given functional area or service. Incumbents must exercise creative ability, resourcefulness and judgment in the analysis and solution of complex problems. Incumbents normally report to a Manager, but may report to an Assistant Health Services Information Technology Director.Minimum QualificationsEducation: Possession of a Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field. Experience: Three (3) years of full-time, or its equivalent, experience as a manager, supervisor, or project lead in an information technology environment having responsibility for one or more of the following areas: application support, development/programming, data analysis and report development, systems analysis, technical support and/or network or server administration, at least two (2) years of which was in a health care information systems environment. Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years. One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Substitution for Experience: Possession of a Master's Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience. Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.Knowledges, Skills, and AbilitiesKnowledge of:Principles of healthcare administration and health plan operationsPrinciples of leadership, management, supervision, training and performance evaluationBudget development and managementInformation systems principles and their applications in a health services environmentMethods and techniques used to develop, test, and implement systemsUnderstanding of information systems design, implementation and management strategiesProject and change managementAbility to:Supervise, review, and coordinate the work of subordinate professional and technical personnelSelect, train, and evaluate staffAnalyze business requirements and make recommendations on appropriate system solutionsCommunicate clearly and concisely, both orally and in writingRespond to escalated requests and inquiries from system usersEstablish and maintain effective working relationship with othersProvide and promote excellence in customer service for internal and external customersAcknowledge and respect cultural and linguistic differences of the County's diverse populationTypical TasksMANAGEMENT RESPONSIBILITIES:Leads, supervises, coordinates and participates in the operational activities for an assigned information systems work group, which may include application development, application support, end user support and training, server administration, or systems securitySelects, trains, motivates and evaluates information technology personnelPlans, prioritizes, assigns and reviews the work of staff responsible for developing, implementing and maintaining hardware and software applications, and providing non-technical support to system usersAnalyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness; identifies resource needs, drafts or updates system documentation; coordinates and provides user training as appropriate; and allocates resources accordinglyProvides technical leadership and direction in all phases of software and hardware selection, product development, implementation, testing and supportManages assigned projects and budgets; monitors project and budget performance and compliance with applicable specifications, rules, regulations and laws related to information systems analysis; and ensures quality and timeliness of work performedConducts research on new and evolving computer technologies and recommends systems and improvements for the Department; prepared analytical and statistical reportsGuides the development of new or enhanced HSD systems, policies and practicesParticipates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; and makes recommendations for changes to existing standards and procedures Supports Epic Tapestry module and creates claim rules, member co-pay and deductible set-up, plan set-up, benefit set-up, and provider set-up and works collaboratively to program computers to comply with rulesManages the Performance Management Unit of and advises the CEO of business and policy issues and decisions relating to health care systems managementPrepares and analyzes reports as requested by the CEO and COO to assist in future planning for the Health PlanSkills:sql, reporting, epic, health careTop Skills Details:2+ years in healthcare (payor or provider)3+ years of lead or management experience 4+ years of SQL experience Epic experience strongly preferredAdditional Skills & Qualifications:Strong communication skills. This person will be meeting with executives, doctors, etc. Patience; there can be a lot of red tape with the County.Experience Level:Expert LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.