21 Mar
Business System Analyst
California, Sacramentoca 00000 Sacramentoca USA

Vacancy expired!

DatamanUSA has an exciting opportunity for a

Business System Analyst

to work on-site after covid with one of our direct clients in San Francisco, CA. We love referrals! Please refer us to your friends, family, and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients.

Title: Business System Analyst

Duration: 12+ Months (with 24 months of extension)

Location: Remote during a shelter in place (SIP) and after San Francisco or Sacramento once SIP is lifted

Required Skills/Experience:
  • 3+ years of experience with principles and techniques of analyzing and documenting all product life cycle artifacts such as functional requirements, business cases, project charters, communication plans, test plans, detailed functional specifications.
  • Proven track record of written and verbal communication skills, with both technical and non-technical audiences.
  • Experience with Basic procurement processes as assigned Request for Proposal, Statement of Work, evaluation, methodologies, contracts, and procurement documentation.
  • Contract management for information technology products and services.
  • Experienced working with project schedules, identifying deliverables, milestones, and timelines for assigned projects.
  • Confidence in explaining decisions, analyses, and recommendations to stakeholders of varying levels of seniority and digital content knowledge.
  • Extensive customer service focus.
  • Ability to communicate effectively in English, orally, and in writing.
  • Great interpersonal skills, flexible can-do attitude, and drive for continuous improvement.
  • Listening and problem-solving skills.
  • Proven track record at establishing and maintaining effective working relationships.
  • Experience with analysis and troubleshooting.
  • Ability to assess and evaluate situations and identify creative problem-solving solutions.
  • Proven track record organizing and coordinating multiple work activities.
  • Experienced identifying and exploring new or alternate technologies, as assigned. Ability to seek opportunities for innovation by following trends and developments in the areas of chatbot platforms and user experience.
  • Proficiency with MS Office applications including Word, Excel, Project, and Visio.
  • Knowledge of digital government and digital government strategies.
  • Ability to work with cross-functional teams, in a fast-paced, agile, collaborative environment.
  • Additional Skills/Qualifications Desired:
  • Recent experience within government agencies or public-sector bodies with projects of a similar type.
  • Experience in traffic court process and procedures.
  • Experience with Bot platforms.
  • Knowledge and understanding of intent classification, entity extraction, and conversation flows.
  • Vacancy expired!


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