Front Desk

I. Purpose of the Job

Under general supervision from the administrator, the receptionist performs a wide variety of office, religious school and preschool support duties, as needed. Main responsibilities: presenting a friendly and welcoming human response to phone callers and visitors; referring inquiries to the correct parties promptly; handling incoming and outgoing mail in accordance with our internal controls guidelines; assisting with facilities upkeep.

II. Essential Functions and Responsibilities

Be present and available at the front desk to answer phones and greet visitors in a pleasant manner

Keep abreast of all Temple activities in order to provide accurate information.

Provide basic membership information.

Take messages accurately; distribute to appropriate parties.

Pick up & distribute mail daily; maintain postage meter; prepare bulk mailings.

Maintain kitchen inventory; keep kitchen orderly.

Set up Main Sanctuary and Social Hall for Shabbat & Torah study.

Maintain Kiddush supplies

Monitor oneg preparation: assign dates to oneg providers; prepare Temple onegs.

Order office supplies as needed; keep supply closet in order

Make maintenance calls on office equipment

Send yahrzeit reminders monthly.

Send thank you notes to donors; transmit information to publications coordinator for bulletin

Change computer back up tapes daily.

Maintain a check register in Excel

Track & thank tzedakah

III. Other Duties and Responsibilities

Assist with facilities maintenance; complete weekly walkthrough; call for repairs as needed

Request bids and estimates.

Assist with calendar updates

Assist with mail merges and other tasks requiring computer skills

Run errands as requested

Assist with gift shop sales

Track RSVPs for Temple functions.

Prepare stationery using Risograph.

IV. Supervisory Responsibilities

NA

V. Knowledge and Skills

Excellent customer service skills.

Knowledge of Temple functions.

Organizational skills

Computer literacy

Familiarity with office equipment

Willingness to take on unusual tasks and strong personal initiative.

VI. Fiscal Responsibility

Refill postage meter and order office supplies as needed

Order books, ritual items and other items as directed

VII. Extent of Public Contact

Daily in person and via phone.

VIII. Physical Demands

Considerable physical activity is required on a daily basis, including lifting, walking, using a dolly, etc.

IX. Working Conditions and Environment

Working hours: 9-4 Monday – Thursday, 9-3 Fridays.

Responsible for running errands, doing grocery shopping as needed, taking bulk mail to post office, etc.

Also required to attend selected Temple events and assist as needed.