Receptionist/Support Coordinator

FOR IMMEDIATE DETAILS ABOUT THIS POSITION, contact ANY of us direct, referencing the job# below:Calance Recruiter Contacts:KIANA AREVALO:SUMIT KUMARJOANNE SMITH:SHERRIE KRAUS:E M A I L: We will NOT accept 3rd Party/Corp to Corp (C2C) consultants Position:Receptionist/Support Coordinator Job#36795Duration:5 Months To Hire (Contract-To-Hire)Location:San Juan Capistrano, CA 92675 (on-site only)Rate:Open, depends on exp level (W2 ONLY) LOCAL CANDIDATES ONLY Support Coordinator will monitoring support requests and making sure that they get assigned to technicians. They ll need to stay on top of these tickets as well. They ll mainly be answering phones, getting information, and then created a ticket in our system which is really easy, and we can train them to do. Hours: Mon- Friday 8am - 5pm (40 hours per week)Daily Responsibilities: Answer all incoming calls for the front-desk Responding to incoming emails Trained on assisting users with resetting passwords, logging ticketsREQUIRED EXPERIENCE: This role is 100% onsite in San Juan Capistrano 1+ year's of experience as a Receptionist, able to manage multiple tasks, answering/resolving customer request via the phone and handling day to day administration MUST be PC savvy, using MS Office suite; Word, Excel, & Outlook. Excellent written, communication and customer service skills Savvy using web search engines Quick learner, loves technology and working with people over the phone. Education: High School graduateCalance Consultant Benefits Offerings:- EPO/PPO Medical Plan (Cigna)- HMO/PPO Dental programs (Cigna) - Vision - VSP (Vision Plan Summary) - 401K VOYA Retirement vesting program